We want you to be 100% satisfied with Ernest.
Our policy is simple. If you're not completely satisfied with your Ernest order, we'll happily exchange the item or accept a return and issue a refund within 30 days of the purchase date. The returned product must be unused and in new condition, in the original box and/or packaging.
To Initiate a Return or Exchange:
Just reach out to our customer experience team at email@example.com and we'll be happy to provide you with instructions for returning your purchase. Easy as that.